A launch is not the end of a software project. It is the day real use begins, and with it the questions nobody could have asked before. What matters is who is there the next morning, and on what terms.
Hosting, taken care of
You have no technical team, so you should not have to think about servers. We host the product and watch over it: availability, backups, performance. If something goes wrong, it is our problem before it is yours.
Maintenance
Software that is not maintained gets old quickly. Security updates have to be applied, the services it connects to change, a browser update breaks a screen. Maintenance covers these corrections and updates, and gives your teams someone to call.
New sprints when you need them
Once your teams use the tool, ideas come: a missing screen, a step that could be automated, a second department that wants in. The product then grows the way it was built, in two-week sprints, each ending with a demo. You are not buying a finished object. You are equipping a business that keeps moving.
Or a complete handover
One day you may hire a developer, or prefer another supplier. That is your right, and we prepare for it from the first day rather than making it difficult on the last:
- The code is already in your repository.
- The documentation was written along the way.
- Training is given to whoever takes over, so they are productive quickly.
What it means for you
Many suppliers keep their clients by making departure painful. We would rather keep ours by being useful. You stay because the product works and the collaboration is worth it, with the door open at all times. That is the only kind of loyalty we are interested in.